I started have this problem while using office2010 on win8.1. Windows bsod when office2010 is starting. My driver works fine on xp, win7… but win8.1. I have no idea about this isue. Could any body help? Any help will be appreciated.
I started have this problem while using office2010 on win8.1. Windows bsod
when office2010 is starting. My driver works fine on xp, win7… but win8.1.
I have no idea about this isue. Could any body help? Any help will be
appreciated.
Thanks for your help.
My driver is a FileSystem driver.
The OS is win8.1 x64. CPU:intel. Mem:1.4G. Running in vmware.
And the BSOD information about “!analyze -v”, “kv”, “.cxr” is here.
kd> !analyze -v
ERROR: FindPlugIns 8007007b
ERROR: Some plugins may not be available [8007007b]
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80388c25dc8, Address of the instruction which caused the bugcheck
Arg3: ffffd00021414de0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
“KERNEL32.DLL” was not found in the image list.
Debugger will attempt to load “KERNEL32.DLL” at given base 00000000`00000000.
Please provide the full image name, including the extension (i.e. kernel32.dll)
for more reliable results.Base address and size overrides can be given as
.reload <image.ext>=,. Unable to add module at 0000000000000000<br><br>EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - 0x%08lx<br><br>FAULTING_IP: <br>nt!MiCreateSection+a78<br>fffff80388c25dc8 f0410fba342400 lock btr dword ptr [r12],0
CONTEXT: ffffd00021414de0 – (.cxr 0xffffd00021414de0) rax=ffffe000027585c0 rbx=ffffe000027585c0 rcx=0000000000000000 rdx=0000000000000001 rsi=0000000008000000 rdi=0000000000000000 rip=fffff80388c25dc8 rsp=ffffd00021415810 rbp=ffffd00021415910 r8=0000000000000000 r9=0000000000000001 r10=0000000000000000 r11=ffffd00021415520 r12=0000000000000000 r13=ffffe00000546010 r14=ffffe00002758240 r15=ffffe000026b2dd0 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286 nt!MiCreateSection+0xa78: fffff80388c25dc8 f0410fba342400 lock btr dword ptr [r12],0 ds:002b:0000000000000000=??? Resetting default scope
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: WINWORD.EXE
CURRENT_IRQL: 1
LAST_CONTROL_TRANSFER: from fffff80388c2525e to fffff80388c25dc8
Your crash is a NULL pointer dereference, so the FastMutex in this case is
NULL. Presumably this is your file system’s FCB header, so I would inspect
it in the debugger and try to determine why it’s corrupted.