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    Thu, 24 Jul 2014     104000 members

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Instant Online Crash Analysis

Windows Crash Dump Analysis: Help From The Experts

Driver errors can cause Windows to crash or hang.  Fortunately, there are multiple ways OSR can help you determine what's wrong!

Perhaps you have a crash or hang that you've tried to analyze, but just can't discover the root cause.  You might be on a QA team, a member of the IT staff, an engineer in a support organization, or a developer with a really nasty issue.

OSR's Problem Analysis service can help.  One of our experts, who works on analyzing tough Windows systems-level problems every  day, is available to review your crash or hang and provide you a definitive, written, analysis of the problem as well as guidance on further steps you can take to mitigate the problem.  And we can do this for you within just a few days of receipt of your problem, and at a very reasonable fixed price.  Check it out.

If you don't have a problem that's immediately pressing, you might consider building your skills. The successful analysis of a crash dump requires a good background in Windows internals and data structures,  but it also lends itself to a rigorous, methodical approach. Crash analysis is a skill that can be learned. Our Kernel Debugging and Crash Analysis Seminar will teach you proven strategies for how to analyze system-level problems.
 
By the way: OSR is hiring!  If you're interested in operating system software, click here to check out the opportunities we offer.

Immediate !Analyze -v: OSR's Instant Online Crash Analysis

Maybe you don't need our help for the specific crash you're dealing with now.  Maybe you just need to quickly grab the output of "!analyze -v" and be on your way.  We can help you in that case, too!

Just upload your crash dump... and we'll provide you an instant analysis of your crash dump right here on line.  That's right, you'll get your analysis directly in your browser within a few seconds of clicking the "Upload Dump" button.

Try it!  It's just one more way that OSR helps the Windows driver development community.

How To Upload Your Crash Dump for Instant Analysis

Select a dump file to upload using the button below.  Your upload must be one of the following:

  • A mini-dump file
  • A kernel summary dump
  • A ZIP archive including a mini-dump or kernel summary dump and (optionally) one or more PDBs to be used in the analysis.

We strongly urge you to zip your dumps for uploading.  The upload will be faster and we'll all be happier.  We'll accept uploads up to about 40MB in size.  Files larger than that limit will either result in an error message or will simply not upload successfully.

Click "Upload Dump."  Your file will be uploaded to our server where it will be immediately analyzed and (within a minute or so) the analysis output will be displayed in your browser.

 

 

 

NOTE: By clicking the "Upload Dump" button, you agree that OSR may use the uploaded dump without restriction, including as an example in OSR's Windows System Software Seminars.  All crash dumps uploaded become the property of OSR Open Systems Resources, Inc.  Your dump upload is anonymous, we do not store any information that associates your dump with your IP address or any other information from OSR Online.

Kernel Debugging & Crash Analysis
LAB

Palo Alto, CA
18-22 Aug 2014

Writing WDF Drivers
LAB

Boston/Waltham, MA
22-26 Sep 2014

Windows Internals and SW Drivers
LAB

Dulles/Sterling, VA
20-24 Oct 2014

Developing File Systems for Windows
Seattle, WA
4-7 Nov 2014

 
 

Windows Debugger

Checked Build Downloads
29-Apr-10

Debugging Symbols

WDK Documentation

Windows WDK

 
 
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Need to develop a Windows file system solution?

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Need Windows internals or kernel driver expertise?

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System hangs/crashes?

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Visit the OSR Corporate Web site for more information about how OSR can help!

 

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